Even though it’s the middle of bathing suit season, in the event that you are jonesing for a new bikini I’d like to give a shout out to my friends at ViX Swimwear. Not only do they have an amazing selection of bikinis, one-piece suits, cover-up and accessories (as well as a great selection of sale merchandise right now) but they have the BEST customer service department.
A few weeks ago I ordered a new bikini and then received an email that my package had been shipped. In the hustle and bustle of summer vacations and work and family I kind of forgot about my package until I was packing to leave for Arizona. I figured my suit would arrive while I was away, so I made do with last year’s model. When I got home, still no package. I called customer service because the tracking number got truncated in the email, and within minutes a nice young woman named Melia was helping me out.
She immediately initiated a lost package claim, reissued the order to be sent to me the same day at no charge, and then called UPS to find out who exactly had signed for the package. Melia called me back about an hour later and told me that the package had been delivered to and signed for by my neighbor (who of course is away on vacation and never gave me my package!) and then she told me to just drop the original package off at any UPS store when my neighbor gets back. How’s that for service!
So if you want to shake up your beach wardrobe and know that your purchase is backed up by great service, give ViX a call. You can find them on-line at Vixswimwear.com. Their suits are also available at Victoria’s Secret.
