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6 Comments

  1. Never purchase from Beyond the Rack, they do not have the items in inventory. They have had 330.00 of mine for 2 weeks and just now tell me they can not get the jacket I purchased. They will, of course refund my money but it will take another 7-10 days. Have purchased from Hautlook, Editors closet, ruelala and never had a problem… this company orders their items after the sale and they may or may not get the item in the mean time they have your money…

  2. Beyond the Rack just sucked me in too! bought a Christian Bernard watch that retails for over $650 for $99, paid for it, then found out it will take A MONTH TO GET IT !! I found the exact same watch on eWatch.com who does a price match guarantee, free SAMEDAY shipping, 30-day no – hassle returns. BTR only allows returns for site credit, and I still don’t know what my shipping costs are. DON’t RECOMMEND ORDERING FROM THIS SITE.. ):

    1. I too have been taken into the abyss that is Beyond The Rack. I ordered a bag by The Sak, and only after placing the order and paying was I advised it takes about a month to get my item, and that’s if they can get it from the supplier?? I linked to their sight from Facebook, thinking I’d found the greatest thing since Overstock.com. I sent referral emails to my friends…now I’m backtracking to send them emails warning them not to order anything….ugh!

      1. Thanks so much for posting. I got an invitation email from them. I’m always skeptical about such stuff, so I decided to do a little checking before I tried them out. I’m sorry that you got ripped off, but I much appreciate that you posted because you’ve surely saved other people a lot of grief.

  3. I also loved shopping at BTR…..no more. After receiving a partial order, then left dangling for a month while customer service was researching the problem; was then told the problem was with FedEx. Now I have to file a claim that’s over thirty days past. No way will I get a refund or credit from anyone. And this was after waiting for almost six weeks for this delivery for Swatch Watches. I’ll stick with RueLaLa.

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